Refund Policy
Our Return and Refund Policy was last updated on 10/09/2025.
Thank you for shopping at Indie Kit.
The following terms are applicable for any products that you have purchased from us.
Eligibility for Refunds
We offer refunds under the following circumstances:
- If the service is not delivered due to an error on our end.
- If a technical issue caused by our platform prevents you from accessing the features you paid for, and the issue cannot be resolved within a reasonable timeframe.
- If you request a refund within the refund period outlined below and before sharing access to any resources.
Refund Period
Refund requests must be made within 3 days of the payment date. Requests made after this period will not be eligible for a refund.
Non-Refundable Cases
Refunds will not be granted under the following conditions:
- If you have shared access to any resources, regardless of whether you later delete or revoke access to those resources.
- If you change your mind after purchasing a service.
- If you fail to use the service after purchase.
- If the issue is caused by third-party software or tools not affiliated with our platform.
Refund Process
To request a refund, please follow these steps:
- Contact our support team at ssent.hq@gmail.com.
- Provide your payment receipt, order ID, and a detailed explanation of the issue.
- Our team will review your request and respond within 3-5 business days.
- If your request is approved, the refund will be processed to your original payment method within 7-10 business days.
- This has been generated by dodopayments.com
Contact Us
If you have any questions about this Refund Policy or require assistance, please reach out to us:
Email: ssent.hq@gmail.com